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Virtual Assistant Support for Financial Advice Practices

A streamlined, cost-effective way to expand capacity using skilled offshore virtual assistants, supported by light onshore oversight for quality, compliance and adviser-facing communication.

Why More Advice Practices Are Turning to Virtual Assistants

AdviserPro’s blended Virtual Assistant model gives firms reliable workflow support without the cost of hiring additional full-time staff. Our offshore team provides high-quality administrative capacity, while our Australian-based oversight helps ensure accuracy, compliance and seamless communication.

Cost-Efficient, Scalable Support

Our offshore administrative specialists deliver high-quality work at a fraction of traditional staffing costs, giving you predictable capacity without FTE overheads.

Trained in Australian Financial Services

Our team understands platforms, XPLAN workflows, rollovers, super contributions, insurer requirements and AFSL obligations.

Offshore + Onshore Oversight

Complex or sensitive tasks receive local QA review to help ensure accuracy, compliance and smooth adviser communication.

Reduced Admin Burden

Free your time for strategy and client meetings while we handle routine and time-consuming administrative work.

What Our Virtual Assistants Can Manage

Our VA team supports daily operations, client servicing and advice workflows, working directly in your processes and systems.

Client Service & Administration

  • Review packs & onboarding documents
  • Meeting bookings, email management & reminders
  • Valuations across all major platforms
  • CRM/XPLAN updates
  • Chasing forms & outstanding information

Advice Workflow & Implementation

  • Paraplanning handovers
  • SOA/ROA implementation tasks
  • Super rollovers, contributions & withdrawals
  • Insurance, fund & registry follow-ups

Practice Operations

  • FDS/Opt-in support
  • Compliance document maintenance
  • Process updates & procedure manuals
  • File notes & meeting summaries
  • Marketing/admin assistance as required

Why AdviserPro’s VA Model Is Different

We specialise exclusively in financial advice businesses—our workflow, training and compliance standards are built for this industry.

Offshore Specialists

Professionally trained administrative staff with experience in Australian advice processes.

Local Oversight

Australian-based support for escalations, QA and adviser-facing coordination.

Secure & Compliant

Encrypted systems, restricted access and strict confidentiality aligned with AFSL and regulatory expectations.

Seamless Integration

We work directly in your XPLAN, CRM, platforms and workflow tools with minimal onboarding time.

Free Your Time. Increase Capacity. Strengthen Client Service.

Let AdviserPro handle the admin so you can focus on delivering high-quality advice and client relationships.

Book a chat